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Windshield Chip or Crack? How Glass Claims Work

30 sec · Published . Stock footage and narration created for this guide; illustrative only, not footage of a real crash, claim, or person.
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How comprehensive coverage treats a windshield chip or crack, when repair beats replacement, and why some cars need camera recalibration. State rules vary.

This short video is a summary of our explainer Windshield Chip or Crack? When to Repair, When to Replace, and How Glass Claims Work, which covers the details, the steps to take, and how auto insurance typically handles it.

Transcript

A rock chip or crack in your windshield is usually a comprehensive claim if you carry that coverage. Liability-only does not pay to fix your own glass. Small chips can often be repaired with resin. Long cracks or damage at the edge usually mean replacement, and newer cars may also need camera recalibration. Ask your insurer about the deductible. A few states treat windshield claims differently, so rules vary.

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